Frequently asked questions

Two things in one. A secure legal AI workspace you can sign up for today: a document editor inside Word and in the browser, search across your files, and skills you build yourself. And a deployment team of lawyers and AI engineers who build custom agents for the work your team hasn't been able to automate, then keep them running. Use either. Most teams start by talking to our deployment teams to map what they need.

Most vendors decide the workflows and hand you a platform. We start from your work. We meet you to see what actually takes up your time: the gaps, the manual steps and the repeat work. We then build agents that run that exact process, inside the tools you already use. Then we maintain them for you and help you compound the benefits.

Law firms, from boutique to full-service and in-house legal teams.

The work that's too specific, too messy, or too particular for a generic tool. We're all about supporting you so you can extend beyond the glass ceiling of classic legal AI solutions.

A consultancy delivers once and hands you an invoice. Afterwards, models change, quality drifts, and you're running an AI project you never planned to staff. Gist delivers custom work using its lawyers-engineers and then keeps it running on the Gist platform. Any changes are maintained by us.

Legal AI platforms cover the generic part of legal AI well. That means research, first-pass review, the workflows every firm shares. Gist covers the rest: the work that's specific to your team (and too specific for generic legal AI) and too ongoing to make sense for a consultant.

Legal AI platforms are great and are being rapidly adopted. However, they are built to a product roadmap defined by their creators, meaning that your team and work have to adapt to those platforms and not the other way around.

It gets easier. Every matter and every agent adds to what your workspace knows: your standards, your precedents, the decisions your team makes and why. Since we always work to make it all work for you, regardless of model changes. We'll be your ongoing maintenance guarantee.

No. The editor lives inside Word and in the Gist web app, and Gist works in Outlook. Edit where you already work, or in the browser. No copy-paste between windows, no exporting to see your changes.

Never. Not on any tier.

Zero Data Retention is enforced across every foundation model we route to. Your documents aren't stored or learned from by any provider we send work to.

SOC 2, audited by EY.

No. The free tier gets the same protection as the top tier. Security isn't the thing we charge for.

Defines, builds, and maintains the agents your team needs. Lawyers and AI engineers who know both the work and the technology, so your vision doesn't get lost in translation.

Two weeks at most. We run a tight process from start to finish.

We need to see what your work is like and where your needs and use cases are. We bring the platform, the agents, the memory, the security, and the model routing and the team that builds and keeps improving them.

Whichever is best for the job. We route between Claude, GPT, and Gemini on quality, latency, and cost, per task.

You get it without doing anything. Model changes are our problem, not yours.

You take everything. Your documents, standards, and templates are yours. Zero lock-in: move to another platform anytime, with all of it.